Terms and Conditions

By placing an order, you are forming a legally binding contract with EnviroSpark Electrical for products and services, and you agree to be bound by the following Terms & Conditions:

Quotes & Conditions of Payment

Quotations are valid for  30 days after the date of issue. After this date, the quote is subject to approval by EnviroSpark Electrical.

Payment is required on the day of completion. Please refer to your quote / invoice for the correct payment details. Late payments may incur a surcharge.

Business hours & Call Out Fees

Monday-Saturday, 7am-6pm. A Call out Fee applies to any jobs outside of these hours.

Special Offers

The current offer of “Sign up to our newsletter & receive 10% off your first bill!” refers to the first invoice, can only be applied once per customer, excludes material and is a max. value of $50.

Errors & Omissions

EnviroSpark Electrical is not responsible for errors and omissions approved by the customer. The customer is solely responsible for errors missed during the approval process.

Property Access

It is the responsibility of the owner, property / strata manager, tenant or relevant party to enable adequate property access. A call-out fee will apply should the property be inaccessible. This includes not being at the property  at the agreed time, the  supply of wrong  keys or swipe cards, or any other faults which hinder the electrician to perform the agreed tasks.

Parking

If an electrician is required to park their vehicle in a parking permit area, a visitors parking permit or access to parking will be required upon arrival to the property.

Materials & Warranty

The customer will deal direct with the supplier for any warranty claims on those materials if they are to be found faulty.

Disposal of electrical appliances and other material

For any large electrical appliances, e.g. oven, stove, hotplates or rangehood  or air conditioners, removal of the old unit and the packaging for the new unit is the responsibility of the owner, property / strata manager, tenant or relevant party.

The installation process often creates a reasonable quantity of dust and debris. EnviroSpark Electrical will be responsible for cleaning up all large debris associated with the installation however the removal of dust and fine particles is the responsibility of the owner, property / strata manager, tenant or relevant party.

RCD

For fixed price installations of RCDs, repairs to pre-existing fault/s within a circuit are not included in this price. Full charges apply for the repair of these pre-existing fault/s in addition to the price for the installation of the RCDs.

Power points

All new power points must be on a RCD protected circuit. If your property does not have a suitable RCD protected circuit then the electrician by law will be required to install an RCD.